256-bit SSL Encryption
All data transmitted between your device and manadototo servers is protected by military-grade SSL encryption — no one can intercept it in transit.
Not Sold to Third Parties
Your personal data is never sold, rented, or shared with advertisers or any commercial third parties without your consent.
Control Is in Your Hands
You have the right to access, update, or request deletion of your personal data at any time. Simply contact our support team and the process is handled quickly.
Secure Data Storage
Data is stored on servers with multi-layered protection: firewalls, intrusion detection systems, and strict access controls limited to authorized personnel only.
Full Transparency
We clearly explain what data is collected, for what purpose, and how it is managed — nothing is buried in fine print.
Regulatory Compliance
The manadototo privacy policy is designed in accordance with internationally recognized data protection best practices relevant to users in Indonesia.
Quick Summary: manadototo collects data necessary to deliver the service securely and personally. We do not sell your data. You have full rights to access, correct, or delete it at any time. For complete details, read this page in full.
Chapter 1 Introduction and Scope
This Privacy Policy is an official document explaining how manadototo — which operates the platform at manadototo.wine — how we collect, store, use, and protect the personal information of users who access or use our services.
This document applies to all users of the manadototo platform, whether accessing via desktop browser, mobile device, or other official communication channels with our team. By using manadototo's services, you confirm that you have read and understood this policy in its entirety.
We understand that trust is the foundation of a good relationship between a platform and its users. We are therefore committed to always being transparent about our data management practices — no hidden agendas, no unnecessary data collection.
Chapter 2 Types of Data We Collect
Manadototo only collects data that is strictly necessary to operate the service optimally and securely. The categories of data we collect are as follows:
| Data Type | Example Information | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, ID card/passport number | Upon account registration & KYC verification |
| Contact Data | Phone number, email address | Upon account registration |
| Financial Data | Bank account/e-wallet number, transaction history | Upon first deposit and withdrawal |
| Technical Data | IP address, browser type, device used | Automatically upon accessing the platform |
| Activity Data | Game history, game preferences, session duration | During platform use |
| Communication Data | Chat history with the support team | When contacting the support team |
For financial data such as bank account or card details, we use a tokenization system — meaning your actual data is converted into a unique code that cannot be used directly even in the event of a data breach.
Chapter 3 How We Use Your Data
Every piece of data collected by manadototo has a specific and measurable purpose. Below is how we use your data:
- Member account creation and management. Identity and contact data is used to create your account, verify your identity, and grant you access to all platform features.
- Financial transaction processing. Financial data is used solely to process the deposits and withdrawals you request — for no other purpose.
- Security and fraud prevention. Technical data such as IP addresses and device information is analyzed to detect suspicious activity that could put you at risk.
- Service improvement. Aggregated activity data (with no individual identification) is analyzed to understand which features are most valuable and which areas need improvement.
- Service communications. Your email address and phone number are used to send transaction notifications, security updates, and important information regarding your account.
- Fulfillment of legal obligations. Under certain legally mandated circumstances, data may be used to fulfill reporting obligations to the relevant authorities.
manadototo does not use your data for profile-based advertising to third parties. Promotional communications from us will only be sent if you have given consent to receive such information.
Chapter 4 Sharing Data with Third Parties
This is the section most frequently asked about — and our answer is straightforward: we do not sell your personal data to anyone.
However, in platform operations, there are certain situations where data needs to be shared with parties who help us deliver our services:
- Technical service providers. Partners who help manage server infrastructure, payment systems, and analytics services. All these partners are bound by strict confidentiality agreements and may only use data for the specific agreed purposes.
- Game and software providers. Game providers connected to the manadototo platform receive limited data (such as session IDs) that is necessary to run the games technically.
- Legal compliance. Where required by law, court order, or a legitimate request from a competent authority, we may disclose the necessary data.
- Protection of rights and security. In situations involving fraud, security threats, or the protection of our legal rights and those of other users.
In all of the above scenarios, we share only the data that is strictly necessary — never your entire data profile.
Chapter 5 How We Protect Your Data
Manadototo invests significant resources in its data security infrastructure. The protective measures we implement include:
- Transit encryption: All communication between your browser/app and our servers is secured with 256-bit SSL/TLS. The padlock icon in your browser's address bar confirms this encryption is active.
- Storage encryption: Sensitive data such as passwords and financial information is encrypted even when stored in our database — not only during transmission.
- Strict access controls: Only personnel with specific authorization can access user data, and every access is logged in an audit trail that is monitored on a regular basis.
- Routine security testing: We conduct regular penetration testing and security audits to identify and close potential vulnerabilities before they can be exploited.
- Incident Response: Our security team has clear procedures for responding to security incidents. In the event of a significant data breach, we will notify affected users in accordance with applicable regulations.
Security is a shared responsibility. On your end: use a strong password, enable two-factor authentication, and never share your account credentials with anyone — including anyone claiming to be manadototo staff.
Chapter 6 Cookies and Tracking Technologies
Like most web platforms, manadototo uses cookies and similar technologies to enhance your experience. Here is an overview of the types of cookies we use:
- Essential cookies: Cookies that are strictly necessary for the platform to function correctly — for example, keeping your session active as you navigate between pages. These cannot be disabled, as the service would not work without them.
- Functional cookies: Cookies that remember your preferences — such as your chosen language, display settings, or the last game you played — making your experience feel more personal every time you return.
- Analytical cookies: Used to understand how users interact with our platform in aggregate — which pages are visited most, which features are used most. This data is anonymous and used solely for internal service improvement.
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the overall functionality of the platform.
Chapter 7 Your Privacy Rights
As a manadototo user, you have the following rights regarding your personal data, which you may exercise at any time:
Right of Access
You have the right to request a copy of any personal data we hold related to your account. We will provide it in a readable format within a reasonable timeframe.
Right of Rectification
If any data is incorrect or no longer relevant, you have the right to request a correction. For data you can edit yourself, you can do so directly from your account settings.
Right to Erasure
You have the right to request deletion of your personal data. Please note that some data may need to be retained to fulfill legal obligations or where there is an active balance that has not yet been withdrawn.
Right to Object to Processing
For non-essential data processing — such as marketing communications — you have the right to opt out or unsubscribe at any time through the notification settings in your account.
To exercise any of the rights above, contact the manadototo support team via live chat, available 24/7. All privacy-related requests will be processed within 30 calendar days.
Chapter 8 Data Retention and Deletion
Manadototo retains personal data only for as long as necessary for the purpose it was collected. The following are the general guidelines we apply:
- Active account data: Retained for as long as the account remains active and in use by the member.
- Closed account data: After an account is officially closed, data is generally deleted within 90 days, unless a legal obligation requires longer retention.
- Financial transaction data: Transaction records are retained for the minimum period required by applicable financial regulations, generally 5 years, for audit and anti-money laundering purposes.
- Support communication data: Chat history with the support team is retained for 2 years for service quality and dispute resolution purposes.
Upon expiry of the defined retention period, data is permanently deleted using procedures that ensure it cannot be recovered.
Chapter 9 Privacy Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our service practices, technological developments, or applicable regulatory changes. Any material updates — changes that significantly affect your privacy rights — will be communicated via:
- Notifications displayed when you log in to the platform
- Email notification to the address registered on your account
- Update of the "Last updated" date shown at the top of this page
We encourage you to review this page periodically to ensure you are always aware of the latest privacy practices in effect at manadototo.
Chapter 10 How to Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal data, there are several ways to contact manadototo:
- Live Chat: The fastest way to reach us — available 24 hours a day, 7 days a week, directly on the platform.
- Support Email: [email protected] (for privacy inquiries only, please include the subject "Privacy Request" to ensure it is handled by the appropriate team).
- FAQ: Visit the page FAQ for answers to frequently asked questions.
All privacy-related requests we receive will be responded to within a maximum of 3×24 business hours. For urgent cases such as suspected unauthorized account access, our security team is available for priority response via live chat.
The following documents complement this Privacy Policy and are important for all manadototo members to understand.